The healthcare industry is experiencing a major shift, with the demand for medical assistants skyrocketing. As more healthcare practices look for efficient, cost-effective solutions, virtual
Most practice owners just look at the salary line when they think about what their front desk staff costs them. They just see the number;
Florida practice owners are having a front-desk problem that has become much harder every year over the past few years. The hiring pool is much
Ask ten different practice owners what their receptionist does. You will get ten different answers. “Answers the phone.” “Books appointments.” Sure, that’s true. But that
If you have ever posted a job listing and then got confused about whether you should write clinical assistant or medical assistant, that’s pretty normal.
The phone in your practice rings. Nobody answers. It rings again, and someone finally picks up. But the patient on the call is already irritated.
