Other virtual assistant companies will promise you the whole world. But we will promise you three things that we really deliver.
First, experienced medical virtual assistants. Our assistants come with rigorous healthcare experience. They fully understand medical terminologies, documentation requirements, and the flow of a clinical day in a practice. You do not have to teach them about prior authorization or how to handle a patient. They are already experts.
Second, dedicated account management. You will have a dedicated account manager supporting you throughout your engagement with us. You will always have someone you can call. One who understands your concerns. That means no hassle of who to reach out to when assistance is required.
Third, full HIPAA compliant from day one. Signed Business Associate Agreement. Encrypted systems. Exceptional staff. Your patient data always stays protected. This is not something optional for us. It’s how we start every single client relationship.
Your patients hear a warm greeting the moment they call at your practice. Scheduling happens efficiently....
Clean claims get paid, and dirty ones will be taken care of. We handle your practice’s revenue cycle ...
Accurate coding using ICD 10 and CPT codes. That is the baseline. What you really get is better reimbursement....
Real-time documentation during patient visits changes everything. Your physician stays focused on the ....
You can track your patient’s health from anywhere. This results in better outcomes and fewer readmissions....
It takes real training and judgment to be able to assess patient needs and urgency over the phone.......
Care coordination between primary care, specialists, and patients is the one place where things can .......
If the technology does not work, it does not matter how expanded your reach is. Our telehealth specialists .......
Comprehensive CCM for your patients with chronic conditions is not just good medicine. It is also a revenue .......
Delegate tasks like call answering, live scribing, medical billing, and insurance verification affordably while ensuring high patient satisfaction. Discover our job roles or request customizations tailored to your needs.
We know that running a practice is hard. You already know this. You did not sign up for insurance verifications, claim follow-ups, or denied claims. You signed up for quality patient care. For human connection. For the diagnosis that can change a life.
Here’s why practices across 25+ states choose Provma.
You do not need to add any office space. Or fund a benefits package. There are also no payroll taxes to calculate. Just predictable monthly virtual support that most practices find significantly more affordable than hiring in-house staff. That’s real savings.
Your practice is not a template. We tailor your assistant's tasks to your practice’s needs. Your workflow, your software, your specialty, and your patients. You tell us what you need. And we make it happen. It’s not complicated.
Our assistants are fully trained in communication and empathy. Every patient interaction feels personal because it genuinely is. Your patients will not even know they are talking to a virtual assistant. All they will remember is that someone answered their phone and that person actually cared. That’s the goal.
Appointment scheduling. Insurance verifications. Medical record management. Prescription refills. Prior authorizations. Referral coordination. All these tasks eat up your day and exhaust your staff. We handle them all, so your team does not have to. After all, you deserve to come home with some energy left.
Free your physicians from all administrative duties. Let them do what they rigorously trained for in medical school. Your patients will notice it when their doctor is not distracted by paperwork. Your doctors will also notice the difference in the care they are able to provide with full, uninterrupted focus.
No calls going to voicemail. No patients hanging up in frustration and calling the next practice. Your patients always get live and quality responses from people who can actually help them and understand their needs. That’s how it should be.
An in-house staff member comes with a salary, benefits, payroll taxes, office space, a computer, software licenses, weeks of training, and whatnot. With them, there’s also the constant risk of sick days, vacation, and resignation. You manage them daily. Your cost is never fully predictable. And if they leave the practice, you have to start over. All of it.
A Provma virtual assistant comes with none of that. That means no office space is needed. No benefits package. No weeks of training where your existing team has to absorb the gap. Your cost is also predictable every month. Our assistants are ready to work quickly. Even if something changes, you are not stuck.
The math is clear, and the structure is simpler. Your team gets back to what really should be their focus: clinical care.
We listen to your needs and challenges to tailor the right solution.
Our team integrates seamlessly with your systems, learning your workflows securely.
We adapt and improve our services based on your feedback and practice analytics.
We deliver HIPAA-compliant virtual assistance support that secures patient data while boosting healthcare efficiency. Our virtual medical assistant services streamlines your operations, freeing you to focus on exceptional patient care.
Our trained staff and secure systems adhere to high-standard HIPAA guidelines, ensuring your patients’ information remains safe and private.
We provide experienced virtual medical assistants for front desk tasks. Calls, scheduling, prior authorizations, and insurance verification. We also offer clinical support like scribing and documentation. Plus billing, coding, and patient care coordination. If you need something that’s not mentioned here, just ask. We probably do it.
Yes. You decide the tasks and can adjust them anytime. Your assistant works within what they are trained to do. If you need something different, we can also match you with another assistant who has that skill set.
HIPAA compliance is not something optional for us. We sign Business Associate Agreements. We use encrypted systems. Every assistant at Provma completes security training before they work with any patient information. Your data always stays protected and yours.
Just reach out to our support team. We will find you another assistant who fits your practice more. There’s no fee for switching. Your satisfaction is always our priority.
Schedule a consultation with us. We will then give you a realistic timeline based on your needs and your specialty. We will not promise you anything that we cannot deliver.
Yes, we do. We have assistants fluent in English, Spanish, and many other languages. Just ask us about your language during your consultation.
You have patients to care for. We have administrative work to handle.Let us talk about what your practice needs.
Request a callback now, and let’s discuss how we can tailor our solutions to meet your specific needs.
+1 (727) 606 3087
