Ask ten different practice owners what their receptionist does. You will get ten different answers. “Answers the phone.” “Books appointments.” Sure, that’s true. But that
A patient leaves your medical office with a good treatment plan. They know what exercises to do. They know what to watch for. They know
Your phone just rang. Your front desk person is checking in a patient. The caller waits a few seconds, and then they hang up. They
You’re hiring for your medical practice. And you see both of these titles everywhere. Clinical medical assistant and medical assistant. You don’t really know if
Running a home care agency is not like running a medical practice. A medical practice has set hours and also a waiting room. But in
A patient comes to your website at 7 pm. They’ve been thinking about scheduling an appointment for something that’s been bothering them for a few
