If you’ve been hiring for your practice recently, you have probably heard of both these titles. Medical assistant. Clinical medical assistant. They seem like they
Your phone just rang. Your front desk person is checking in a patient. The caller waits a few seconds, and then they hang up. They
Tomorrow morning, your front desk will open as it always does. Coffee made, computer on, and fully ready for the day. And by 9:30, the
In most medical offices, every day, the phone rings. The front desk coordinator is checking in a patient. The phone rings again and again, but
Your front desk team came this morning to do all the work on time. But three calls came in while they were checking in the
Your receptionist called in sick this morning. It’s nothing dramatic. Just a regular flu. One that happens to almost everyone. But by 9 am, the
