Virtual Medical Assistant

services

Cut Costs and Save Time with a Virtual Medical Assistant

Stop Drowning in Admin. Start Caring for Patients.

You became a doctor to help people and not to spend hours on never-ending paperwork. But here you are. You start your day with patients and end it buried in documentation, prior authorizations, and endless unanswered messages.

That’s not what you trained in medical school for.

Provma gives you dedicated virtual medical assistants who handle all the admin work so you can focus on your patients. Your diagnosis. Your care.

Trusted by practices across 25+ US states

HIPAA-compliant

US-based support

Get Back to What You Signed Up For

Your practice is drowning in admin tasks that never end. You spend more and more time on paperwork. That continuous juggling act makes it impossible to give your patients the care that they deserve. Something has to give. And it’s mostly your time with the people who need you.

Now, imagine a dedicated support team handling all these tasks. Scheduling, insurance verification, patient calls, documentation, and billing support.

That’s what Provma’s virtual medical assistants do. We take over your daily admin work. Your staff gets relief, and your patients get your full attention.

Medical Virtual Assistant Services We Offer

Virtual Medical Receptionist

Your patients get a warm greeting whenever they call. Appointments get scheduled smoothly. All questions get answered by someone whose main professional focus is this. Your front desk stops drowning in endless phone calls. It starts focusing on the patients standing in front of them.

Virtual Medical Billing

Your claims go out clean. And faster payments come in. Your biller handles everything from eligibility verification to payment posting. Fewer denials mean your team has to do less rework and less rework means more time for everything else that really matters.

Virtual Medical Coder

We use accurate coding with CPT, ICD-10, and HCPCS. Your coder catches all errors before they cause denials later. Your revenue cycle stays healthy. All without any headache of rejected claims from wrong codes.

Virtual Medical Scribe

Real-time documentation during patient visits changes a lot for your practice. Your physician stays focused on the patient and not staring at a screen. Notes also get finished the same day. Your provider ends the day with nothing that’s falling behind.

Remote Patient Monitoring

You can track patient health from anywhere. And this consistent monitoring creates consistently better outcomes. Your chronic care patients feel really supported between visits. And you are able to catch small problems before they grow into big ones.

Telephone Triage Assistant

You can assess patient needs over the phone. With full confidence. Your triage assistant helps reduce any unnecessary ER visits. They guide patients to the right level of care. Your nurses will thank you for this, and your patients will appreciate this clear guidance.

Virtual Patient Care Coordinator

Care coordination between primary care, specialists, and patients should always be smooth. Otherwise, things fall apart fast. Your patient care coordinator makes sure follow-ups happen, referrals get completed, and patients show up when they should. Not a single thing gets lost along the way.

Telehealth Virtual Assistant

Your virtual visits go smoothly from start to finish. All without any technical glitches or patient confusion about how to log in. Just care that happens wherever your patient is. Without adding any more stress to your already busy day.

Remote Chronic Care Management

Comprehensive CCM for your chronic patients actually pays for itself. All while improving health outcomes significantly. Your patients get the ongoing support they really need, and your practice also gets the reimbursement it deserves.

Virtual Admin Assistant

This is general administrative support for whatever your practice needs. You tell us what’s taking too much of your team's time. We find the right person to handle it for you. You focus on your patients, and we handle everything else.

Support Wherever You Are

Provma supports healthcare practices across 25+ US states. Your virtual medical assistant works with the same quality and reliability. Regardless of where you are. Your assistant understands local payer requirements and state-specific guidelines. If something is unique about your location, we learn it. After all, that’s what good support looks like.

Flexible Plans That Fit Your Budget

Quality virtual assistance should not cost you a fortune. We offer flexible plans that work with your budget. Suddenly need more hours? Add more. Launching a new location? Bring on another assistant. Slowing down for now? Just scale back. You only pay for what you really need. There are no hidden fees. If your practice changes, your support also changes with it.

Your Patients' Data Stays Protected

HIPAA compliance is something we take quite seriously. We sign Business Associate Agreements with every client. We use encrypted channels for every patient interaction. Each of our assistants completes security training before they handle any patient information. Your patients trust you with their health. You can trust us with their data. We never take that responsibility lightly.
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Why Practices Choose Provma

Lower Your Costs

You don’t have to add any office space, fund a benefits package, or calculate payroll taxes. You just get predictable monthly support. One that saves you thousands compared to hiring in-house staff.

Get More Done

Your virtual assistant handles all your routine tasks, so you can focus on more complex ones. More time with patients means you get more revenue for your practice. And more revenue means you can invest back into the care that you provide.

Improve Patient Care

When you’re not busy in admin work, you can focus on clinical care better. Better attention leads to better outcomes, and better outcomes lead to better satisfaction. And that keeps your patients coming back to your practice.

Run a Smoother Practice

Your practice runs more smoothly when someone’s handling the tasks that slow everyone down. Administrative work gets done on time. Always. And your team stops feeling overwhelmed by a never-ending to-do list.

Take Back Your Time

You didn’t become a doctor just to work seventy hours a week buried in paperwork. It’s time you get your time back and focus on what you actually love about medicine. Your patients. Your diagnosis. Your life outside the clinic.

about us

In House vs. Provma. Let's Compare.

An in-house assistant comes with a salary, benefits, office space, weeks of training, and much more. There’s also the constant risk of sick days or turnover. You have to manage them every single day, and your cost is never fully predictable. If they leave, you have to start over. A Provma virtual assistant comes with none of such headaches. You don’t need any space or a big budget. No weeks of training where your existing team has to cover any gaps. Your cost is also quite predictable every month. And your assistant is ready to work fast. Even if something changes with your practice, you’re never really stuck.
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How It Works

Free Consultation

We listen to your practice, your volume, your specialty, and your biggest headaches. Just an understanding phase to see if we’re a good fit for each other.

We Match You

We find a trained, HIPAA-compliant healthcare virtual assistant who has real experience in your specialty. You approve of them.

Onboarding

Your assistant learns your EHR, protocols, and preferences. Then they start working.

support

Ongoing Support

You tell us what works. If something’s not right, we fix it. We adapt and grow with you.

QUESTION

Frequently Asked Questions

We sign Business Associate Agreements with every client before any work starts. We use encrypted communication channels for every patient interaction. Also, every medical virtual assistant at Provma completes full security training before they handle any patient information. Your data stays secure at all times.

Yes. We work with almost all major EHR and practice management platforms, including Epic, Cerner, Kareo, AdvancedMD, Athenahealth, NextGen, and more. During your consultation, we confirm your specific system.

Schedule a consultation. We will give you a realistic timeline based on your needs and your specialty. We never promise anything we cannot deliver. Just honest timelines.

Yes. We offer coverage across all US time zones. Evening calls, weekend appointments, and after-hours emergencies are all handled by our assistants. They are always there.

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Get Your Virtual Medical Assistant

You built your practice to do clinical care and not admin work. Every hour you spend on paperwork could have been spent with patients who need you.

Let Provma handle the paperwork. You handle your care.

Hire A VMA In Just

24 Hours