Medical assistants and clinical assistants both support doctors and patients in outpatient and hospital settings, but they aren’t the same job. A medical assistant (MA)
A patient calls your practice with any concern. They are not fully sure how serious it is. They just need someone to help them figure
A patient called your medical practice this afternoon. They needed to schedule an appointment. Your front desk was with someone else. The hold music just
There was this time when all patient records lived just in paper charts. Folders stuffed in filing cabinets. Handwritten notes that took much longer to
You have probably heard this term a lot these days. Virtual medical assistant. People say this often, as if everyone knows what it really means.
A patient called your practice last week. They had a question about their next appointment. It wasn’t anything urgent. Just a quick question that needed
